Od-012116 Verbal De-Escalation & Managing Aggression
Enroll
Type
On Demand
Credit
No
Description
In this course: Skills necessary to manage aggressive behavior will be provided Emphasis will be on ... show more
Objectives
- Describe the Aggressive Cycle
- Develop a proactive team approach in dealing with aggressive behavior
- Identify behavior that may lead to an aggressive incident
- Identify the FSHC philosophy on aggression
- Increase staff confidence and competence in dealing with an aggressive person
Fees
Free
Activity Director
Laura Butler
Organization
MedStar Franklin Square Medical Center