Od-012116 Verbal De-Escalation & Managing Aggression

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Type

On Demand

Credit

No

Description

In this course: Skills necessary to manage aggressive behavior will be provided Emphasis will be on ... show more

Objectives

  • Describe the Aggressive Cycle
  • Develop a proactive team approach in dealing with aggressive behavior
  • Identify behavior that may lead to an aggressive incident
  • Identify the FSHC philosophy on aggression
  • Increase staff confidence and competence in dealing with an aggressive person

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Fees

Free

Activity Director

Organization

MedStar Franklin Square Medical Center