Pr-012456 Managing Aggression
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Type
Presentation
Credit
No
Description
Emphasis will be on verbal de-escalation techniques useful in defusing potentially dangerous situations ... show more
Objectives
- Identify the FSHC philosophy on aggression
- Develop a proactive team approach in dealing with aggressive behavior
- Describe the Aggressive Cycle
- Increase staff confidence and competence in dealing with an aggressive person
- Identify behavior that may lead to an aggressive incident
Fees
Free
Faculty
Laura Butler
Laura.A.Butler@medstar.net
Organization
MedStar Franklin Square Medical Center