Pr-021051 Simfluence II: BMIRs and Calibration - How to Adjust Rapport in Real Time
This course is not active.
Type
Presentation
Credit
No
Description
Influence is a skill that involves applying proven principles and techniques to generate positive behavior ... show more
Influence is a skill that involves applying proven principles and techniques to generate positive behavior, create stronger relationships, improve communication, and produce feelings of satisfaction and engagement. Influence Simfluence™ Training in healthcare is based on 6 simple rules of Influence and includes education on psychological principles of influence, body language, and more. show less
Objectives
- Gain an understanding of the connection between emotional responses and their impact on behavior, known as Behavioral Manifestations of Internal Responses (BMIRs), in conversations with patients and colleagues.
- Understand the value of calibration of one’s content, tone or demeanor in conversations with patients and colleagues based upon recognizing BMIRs.
- Understand and appreciate that management of one’s state is an essential component of conversations with patients and colleagues.
- Understand and appreciate that making others comfortable results in better and more meaningful interactions with patients and colleagues.
Fees
Free
Faculty
Edmund Tori
ed.tori@medstar.net
Organization
MedStar Health System and Shared Services