Pr-022431 Non-Violent Crisis Intervention - Managing Aggression in the Workplace FY18

This course is not active.

Type

Presentation

Credit

No

Description

Non-Violent Crisis Intervention - Managing Aggression in the Workplace FY18

Objectives

  • Learn strategies and skills needed to manage aggressive behavior and intervene in crisis situations
  • Identify behaviors that indicate escalation toward aggressive and violent behavior
  • Assess the level of risk associated with crisis behavior and appropriately manage such risk
  • Determine the appropriate measures to avoid, decelerate, and/or de-escalate crisis situations
  • Identify where and when to report incidents of workplace violence and bullying at MWHC

Fees

Free

Faculty

Organization

MedStar Washington Hospital Center