Pr-023121 Communication

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Type

Presentation

Credit

No

Description

Address communication between the Environmental Service Associate and the patient

Objectives

  • Establishing an HRO environment
  • Handling Patient Refusal
  • MedStar Spirit Values
  • Scripting Techniques
  • Understanding the Patient Bubble
  • What is EVS?

Fees

Free

Faculty

Keirstin Bueche'

Organization

MedStar Health System and Shared Services