Od-024305 Invision Patient Access and Patient Financial Services: Using Stellar Services to Increase Front-End Revenue.
Enroll
Type
On Demand
Credit
No
Description
Objectives
- Explain the importance of time-of-service (TOS) collections
- Recognize best and poor customer service practices
- Determine appropriate communication strategies for patient interactions
- Apply TOS strategies to improve collection and patient education
Tags
Fees
Free
Activity Director
Jennifer Zeback
jennifer.e.zeback@medstar.net
Activity Coordinators
Melissa Bradley melissa.s.bradley@medstar.net
Cheryl King Cheryl.L.King@medstar.net
Ashley Montanye ashley.r.lloyd@medstar.net
Elaine Tillman elaine.c.davis@medstar.net
Jennifer Zeback jennifer.e.zeback@medstar.net
Kristan Santillan kristan.n.grady@medstar.net
Theresa Couser theresa.p.couser@medstar.net
Cheryl King Cheryl.L.King@medstar.net
Ashley Montanye ashley.r.lloyd@medstar.net
Elaine Tillman elaine.c.davis@medstar.net
Jennifer Zeback jennifer.e.zeback@medstar.net
Kristan Santillan kristan.n.grady@medstar.net
Theresa Couser theresa.p.couser@medstar.net
Organization
MedStar Health System and Shared Services