Od-024305 Invision Patient Access and Patient Financial Services: Using Stellar Services to Increase Front-End Revenue.

Enroll

Type

On Demand

Credit

No

Description

This interactive and personalized module will cover general time-of-service (TOS) best practices and ... show more

Objectives

  • Explain the importance of time-of-service (TOS) collections
  • Recognize best and poor customer service practices
  • Determine appropriate communication strategies for patient interactions
  • Apply TOS strategies to improve collection and patient education

Fees

Free

Activity Director

Jennifer Zeback

Activity Coordinators

Melissa Bradley
Ashley Montanye
Elaine Tillman
Jennifer Zeback
Kristan Santillan

Organization

MedStar Health System and Shared Services