Od-024544 MedStar Physicians’ Billing Services: Using Stellar Service to Increase Front-End Revenue

This course is not active.

Type

On Demand

Credit

No

Description

This interactive and personalized module will cover general time-of-service (TOS) best practices and ... show more

Objectives

  • Explain the importance of time-of-service (TOS) collections
  • Recognize best and poor customer service practices
  • Determine appropriate communication strategies for patient interactions
  • Apply TOS strategies to improve collection and patient education

Fees

Free

Activity Director

Demitra Kelly demitra.m.kelly@medstar.net

Activity Coordinators

Linda Pearson Linda.Pearson@medstar.net

Organization

MedStar Georgetown University Hospital