Li-026828 Effective Communication in Clinical Nursing Practice
This course is not active.
Type
Live
Credit
No
Description
In this class nurses will learn effective communication skills to de-escalate conflicts between nursing ... show more
In this class nurses will learn effective communication skills to de-escalate conflicts between nursing staff, patients, and medical colleagues. We will examine how to provide and receive feedback, recognize inappropriate behavior and learn how and when to intervene, and role play difficult conversations with debriefing.
show lessObjectives
- Nurses will compare effective and ineffective communication techniques
- Nurses will demonstrate appropriate de-escalation and communication skills during difficult conversations
- Nurses will identify how and when to provide and receive effective feedback
Fees
Free
Activity Director
Anne Lehmann
Anne.C.Lehmann@Medstar.net
Activity Coordinators
Organization
MedStar Washington Hospital Center