Od-026933 Performance Improvement: Awareness - MedStar St. Mary's Hospital
Enroll
Type
On Demand
Credit
No
Description
This course is an introduction to PDCA and other advanced methods used by performance improvement professionals ... show more
Objectives
- Identify the different methods used by PI professionals to improve processes, including 5S, RPIW, and daily management.
- Understand the eight wastes that get in the way of providing the best service to our customers and care to our patients.
- Understand the Plan-Do-Check-Act methodology and how it is used to solve problems.
Fees
Free
Activity Director
Katherine Robinson
katherine.robinson3@medstar.net
Organization
MedStar Health System and Shared Services