Pr-030957 MHHC: Clinical Orientation Module 2: Home Care Patient Experience
This course is not active.
Type
Presentation
Credit
No
Description
This clinical orientation module will give Home Care associates the strategies to provide patients with ... show more
This clinical orientation module will give Home Care associates the strategies to provide patients with a positive experience with MedStar Health Home Care. To complete this module, scroll down and review each section. show less
Objectives
- How the agency measures patient experience.
- How you can positively influence patient experiences.
- Strategies to create excellent patient experiences.
- How to incorporate rapport building into patient care.
- Strategies and tools to communicate and teach patients.
Fees
Free
Faculty
Nadine Kidd
nadine.kidd@medstar.net
Organization
MedStar Health Home Care