Od-031651 MedStar Telehealth Operations and Support Center Onboarding Education

This course is not active.

Type

On Demand

Credit

No

Description

The Telehealth Operations and Support Center (TOSC) onboarding training includes a series of three separate ... show more

Objectives

  • Discover more about telehealth and how the Telehealth Operations and Support Center (TOSC) team functions and communicates.
  • Explore three of the primary responsibilities within the support center: Calls, Emails/Pre-arrival, and Patient Flow Management.
  • Provide a brief history of our organization, locations, vision, mission, and values.

Fees

Free

Activity Director

Bryan Smith

Organization

MedStar Health System and Shared Services