Od-032340 I CARE for Call Centers

Enroll

Type

On Demand

Credit

No

Description

Training module for assosciates working in a call center

Objectives

  • Define the I CARE service standards
  • Identify each component of the I CARE standards
  • Apply each I CARE service standards to the role of a Call Center associate

Fees

Free

Activity Director

Nelia Managuio nelia.b.managuio@medstar.net

Organization

MedStar Ambulatory Services