Od-032601 MAS Patient Service Coordinator Training
Enroll
Type
On Demand
Credit
No
Description
This training is intended to provide an overview of the MedStar Ambulatory Services culture and commitment ... show more
This training is intended to provide an overview of the MedStar Ambulatory Services culture and commitment to delivering world-class care to our patients. The module will demonstrate and offer specific ways to achieve our service goals.
show less
Objectives
- Recall the MedStar Health SPIRIT Values and brand promise.
- Demonstrate the I CARE Service Standards to make patients feel acknowledged, important, and cared for.
- Use the language of I CARE when interacting with patients and fellow associates.
- Provide support for coworkers and contribute to creating a work environment where everyone thrives.
Fees
Free
Activity Director
Theresa Scolaro
theresa.m.scolaro@medstar.net
Organization
MedStar Ambulatory Services