Od-033060 Workplace Violence Prevention De-escalation: Recognize, Accept, Plan (RAP).

Enroll

Type

On Demand

Credit

No

Description

This online course includes how to identify a situation that may possibly escalate. Demonstrates the ... show more

Objectives

  • Identify an escalating situation.
  • Describe de-escalation verbal and non-verbal techniques utilizing RAP (Recognize, Accept, Plan).
  • Discuss steps to take when de-escalation techniques are not effective.

Fees

Free

Activity Director

Organization

MedStar Health System and Shared Services