Od-033329 MSMHC 5 Star Excellence Part I.
Enroll
Type
On Demand
Credit
No
Description
This modules reviews the patient experience and the service model of S.T.A.R.T. with Heart.
Objectives
- Describe Medstar Southern Maryland Hospital Center’s Expected Service (MSMHC) behavior model – S.T.A.R.T. with Heart® and MSMHC SPIRIT Values
- Apply Communicate with H.E.A.R.T. in your role
- Increase the awareness of the impact of every patient, visitor and caregiver interaction, every day, every time
Fees
Free
Activity Director
David Lazzari
david.l.lazzari@medstar.net
Activity Coordinators
Martha Miller-Dunlap Martha.Miller@medstar.net
Organization
MedStar Health System and Shared Services