Od-033330 MSMHC 5 Star Excellence Part II.
Enroll
Type
On Demand
Credit
No
Description
This module continues with the patient experience and the discusses the service model of Respond with ... show more
Objectives
- Apply Communicate with H.E.A.R.T. in your role
- Describe Medstar Southern Maryland Hospital Centers Recovery Model – Respond with H.E.A.R.T.®
- Increase the awareness of the impact of every patient, visitor and caregiver interaction, every day, every time
- Recognize signs of stress and strategies to promote resilience
Fees
Free
Activity Director
David Lazzari
Activity Coordinators
Martha Miller-Dunlap
Organization
MedStar Health System and Shared Services