Od-033330 MSMHC 5 Star Excellence Part II.

Enroll

Type

On Demand

Credit

No

Description

This module continues with the patient experience and the discusses the service model of Respond with ... show more

Objectives

  • Describe Medstar Southern Maryland Hospital Centers Recovery Model – Respond with H.E.A.R.T.®
  • Recognize signs of stress and strategies to promote resilience
  • Apply Communicate with H.E.A.R.T. in your role
  • Increase the awareness of the impact of every patient, visitor and caregiver interaction, every day, every time

Fees

Free

Activity Director

David Lazzari david.l.lazzari@medstar.net

Activity Coordinators

Martha Miller-Dunlap Martha.Miller@medstar.net

Organization

MedStar Health System and Shared Services