Li-034009 Workplace Violence Prevention - Moderate Risk De-Escalation Training
Type
Credit
Description
This course offers 4.0 Continuing Professional Education credits to Nurses, Physicians, PA's, Pharmacists/Pharmacy Technicians, Psychologists, Social Workers, Registered Dietitians (RDs) and Dietetic Technicians, Registered (DTRs), and Athletic Trainers. To claim the credits, the course must be completed prior to December 31, 2024. Once your evaluation is complete, log on to CloudCME® from your left SiTEL menu, and toggle to your Transcript to find the credits.
Accreditation: In support of improving patient care, MedStar Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
Credit Designation: This activity was planned by and for the healthcare team, and learners will receive 4.0 Interprofessional Continuing Education (IPCE) credits for learning and change.
About this Course: The Workplace Violence Prevention Training Program includes key aspects needed to provide front line clinical, administrative, and support staff with the knowledge and skills to recognize, address, diffuse, de-escalate, and if necessary, defend against violent and potentially violent incidents. Participants will be provided with tools for effective communication to use during a behavioral crisis event.
The training will include:
- Recognition indicators of a developing crisis (aggressive or potentially aggressive behavior)
- Early recognition and verbal de-escalation tools. The class curriculum also focuses on response to "flash points" and "triggering events"
- Verbal de-escalation techniques, including interactive scenario exercises focusing on the art of "active listening" and the "5 steps of verbal de-escalation".
Objectives
- Explain and respond to the behavioral continuum of others, from the calm individual to one who is in a crisis that could lead to aggressive or assaultive behavior.
- Identify key strategies for maintaining a more therapeutic environment for preventing behavioral and aggressive events.
- Summarize the how and when to use effective verbal de-escalation techniques utilizing RAP.
- Determine the steps one can take proactively to further enhance own safety and security.
- Differentiate the legal and regulatory issues associated with the use of safe physical crisis intervention and the implication of restraints.
- Outline the proper documentation of a workplace violence situation to provide an accurate account of the event while providing a legal document that protects the staff member and the MedStar Health entity.
Tags
Downloads
Fees
Activity Director
Activity Coordinators
William Pallozzi william.m.pallozzi@medstar.net
Christina Hughes christina.hughes@medstar.net
Linda Stewart linda.m.stewart@medstar.net
Kevin Bradshaw kevin.m.bradshaw@medstar.net
Paige Parks paige.s.johnson@medstar.net
Heather Bacoate heather.bacoate@email.sitel.org
Mark Diaz markdiaz3110@gmail.com
Coos Hamburger chamburger@aol.com
Dennis Krebs drkrebs@comcast.net
Keith Bridgeman keithbridgeman05@gmail.com
Patrick Zoltowski zip395@yahoo.com
Shelby Galow shelby.f.galow@medstar.net
Raphael Bull raphael.p.bull@gunet.georgetown.edu
RayQuall Hutchinson Ray.Hutchinson@email.sitel.org
Raymond Widmark kublanrules@hotmail.com