Cs-034016 Food and Nutrition Hospitality Associate Training
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Type
Clinical Simulation
Credit
No
Description
This course is for the Hospitality Associate working in the Food and Nutrition Service Department. This ... show more
This course is for the Hospitality Associate working in the Food and Nutrition Service Department. This 8-hour course will focus on preparing the associate for their role on the patient care team. Content includes infection control, safety precautions, understanding the patient dining program, the meal ordering and delivery processes, and communication skills. There is an emphasis on the hospitality associate's role in providing exceptional care and improving the patient's experience.
show lessObjectives
- At the completion of the course the learner will be able to:
- Discuss transmission-based Precautions and the proper PPE (Personal Protective Equipment) needed for each.
- Discuss foodborne illness sources, at risk populations, and your role in prevention.
- Discuss food allergies; common foods, the symptoms, and the difference from food preferences.
- Demonstrate hand hygiene, hand washing and hand rubbing techniques when appropriate.
- Discuss workplace sanitation.
- Discuss the meal ordering process using MedConnect and HealthTouch.
- Demonstrate the patient meal selection process, including communication scripting.
- Construct meal trays for various Therapeutic diets.
- Demonstrate the patient tray delivery process, including communication scripting.
- Demonstrate safe donning and doffing of PPE (Personal Protective Equipment) as it relates to transmission-based Precautions
- Demonstrate the tray collection process.
- Discuss the importance of the role of the Hospitality Associate in caring fo
Tags
Fees
Free
Activity Director
Keirstin Bueche'
keirstin.bueche@medstar.net
Activity Coordinators
Quiera Harris Quiera.R.Harris@medstar.net
Timothy Blake Timothy.Blake@email.sitel.org
Kevin Bradshaw kevin.m.bradshaw@medstar.net
Patricia Filomena patricia.filomena@email.sitel.org
Heather Bacoate heather.bacoate@email.sitel.org
Ashley Ricker ashley.ricker@email.sitel.org
Tara Kay Douglas tara-kay.douglas@email.sitel.org
Robert Blum robert.c.blum@medstar.net
Bradley Poremski Bradley.T.ChinWing@medstar.net
Kimberly Benson kimberly.c.benson@medstar.net
Belinda Hermosura belinda.a.hermosura@medstar.net
Melissa Fannon-Wisner Melissa.L.Fannon-Wisner@medstar.net
Shelby Galow shelby.f.galow@medstar.net
RayQuall Hutchinson Ray.Hutchinson@email.sitel.org
Mariah Staley mariah.staley@sodexo.com
Charles Douglass aha@email.sitel.org
Timothy Blake Timothy.Blake@email.sitel.org
Kevin Bradshaw kevin.m.bradshaw@medstar.net
Patricia Filomena patricia.filomena@email.sitel.org
Heather Bacoate heather.bacoate@email.sitel.org
Ashley Ricker ashley.ricker@email.sitel.org
Tara Kay Douglas tara-kay.douglas@email.sitel.org
Robert Blum robert.c.blum@medstar.net
Bradley Poremski Bradley.T.ChinWing@medstar.net
Kimberly Benson kimberly.c.benson@medstar.net
Belinda Hermosura belinda.a.hermosura@medstar.net
Melissa Fannon-Wisner Melissa.L.Fannon-Wisner@medstar.net
Shelby Galow shelby.f.galow@medstar.net
RayQuall Hutchinson Ray.Hutchinson@email.sitel.org
Mariah Staley mariah.staley@sodexo.com
Charles Douglass aha@email.sitel.org
Organization
MedStar Health System and Shared Services