Od-034368 SMART Measure Phase
Enroll
Type
On Demand
Credit
No
Description
The Measure Phase module takes a close look at the activities that happen during the Measure phase ( ... show more
Objectives
- Understand the connection between Measure and HRO
- Determine the critical needs of the customer
- Recognize the high cost of waste and poor quality to the process
- Map and observe the current state of the process
- Identify key process metrics and performance indicators for data collection
- Display data using appropriate visual charts and graphs
Fees
Free
Activity Director
Katherine Robinson
katherine.robinson3@medstar.net
Organization
MedStar Health System and Shared Services