The MedStar Ambulatory Services: Huddles, Handoffs, and Delays module provides video demonstration of ... show more

The MedStar Ambulatory Services: Huddles, Handoffs, and Delays module provides video demonstration of best practices for handling common interactions during key moments in the patient experience. The goal of this module is to provide a resource for associates in order to provide consistent, exceptional service, and create a “One MedStar Health” experience for our patients.

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