Li-035551 MMMC Behavioral Health Interventions & Communication Techniques

This course is not active.

Type

Live

Credit

No

Description

In this course, the associates will review de-escalation techniques and communication skills that can ... show more

Objectives

  • Demonstrate de-escalation techniques and communication skills to help to potentially defuse tense situations and lead to more successful outcomes.
  • Discuss steps to take when de-escalation techniques are not effective.
  • Integrate a team-based approach in the care of patients who are agitated or aggressive.
  • Manage agitated or aggressive patients, and maintain patient and environmental safety with increased confidence.
  • Utilize acquired knowledge of psychiatric diagnoses and psychopharmacology to improve nursing confidence in managing behavioral health patients.

Fees

Free

Activity Director

Nakita Braboy

Activity Coordinators

Pamela Bronson
Georgia Charles
Nakita Braboy

Organization

MedStar Montgomery Medical Center
Date/Time
Location
 Room City State Instructor
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