Od-035917 Contact Center Intake Automation and AIC Overview

Enroll

Type

On Demand

Credit

No

Description

This course provides an overview of Intake Automation and explains key scripting changes to be used ... show more

Objectives

  • Understand the antcipated outcomes of Intake Automation and learn new scripting to be used when scheduling patients through the call center

Fees

Free

Activity Director

Charles Blaydes Charles.Blaydes@Medstar.net

Activity Coordinators

Organization

MedStar Health System and Shared Services