Od-036352 Facilitator Guide, OB Critical Communications
Enroll
Type
On Demand
Credit
No
Description
This course is intended for those associates that plan to facilitate tabletop scenarios related to Verbal ... show more
This course is intended for those associates that plan to facilitate tabletop scenarios related to Verbal De-ecalation using RAP (Recognize, Accept, Plan) in the OB units. The course is part of the MedStar initiative to decrease workplace violence. It includes a document that you may download and save and/or print out. It includes how to run a tabletop simulation, multiple area specific scenarios to choose from, learner action checklists, debriefing, and evaluation information.
show lessObjectives
- Explain RAP (Recognize, Accept, Plan) communication technique.
- Discuss situations in which RAP would be utilized.
- Demonstrate RAP in the scenarios presented.
Fees
Free
Activity Director
Belinda Hermosura
belinda.a.hermosura@medstar.net
Activity Coordinators
Laura Lee laura.lee@medstar.net
Laura Garifo laura.c.garifo@medstar.net
Patricia Filomena patricia.filomena@email.sitel.org
Dawn Poythress dawn.poythress@medstar.net
Mary Calabrese mary.s.calabrese@medstar.net
Jeremy Wolfe jeremy.wolfe@email.sitel.org
Laura Garifo laura.c.garifo@medstar.net
Patricia Filomena patricia.filomena@email.sitel.org
Dawn Poythress dawn.poythress@medstar.net
Mary Calabrese mary.s.calabrese@medstar.net
Jeremy Wolfe jeremy.wolfe@email.sitel.org
Organization
MedStar Health System and Shared Services