Pr-038202 Patient Experience
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Type
		
		Presentation		
		 
	
	
 
	
	Credit
		
		No	
Description
This comprehensive online training course for newly hired clinical associates contains focused modules ... show more
			This comprehensive online training course for newly hired clinical associates contains focused modules that specifically address the unique clinical responsibilities of patient care staff members in the home care environment. Please plan to complete these modules within your first weeks of hire. show less
		Objectives
- How the agency measures patient experience.
- How to build trust and rapport into patient care.
- How you can positively influence patient experiences.
- Strategies and tools to communicate and effectively teach patients.
- Strategies to create excellent patient experiences.
Tags
Fees
					Free
			
Faculty
		Nadine Kidd 
			
			
Organization
		MedStar Health Home Care	
