Od-039546 IT Downtime Primer for Inpatient Physicians and APPs
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Type
		
		On Demand		
		 
	
	
 
	
	Credit
		
		No	
Description
	Any period during which the EHR system is fully or partially unavailable for the clinician/end-user ... show more
			What is Downtime?
- Any period during which the EHR system is fully or partially unavailable for the clinician/end-user to use
- Downtime may be planned and announced ahead of time or unplanned/unexpected.
	- Preplanned Downtime will be announced in hospital publications and email
 
What can cause a Downtime?
- Scheduled Maintenance
- Server Crash
- Internet/Power Outage
- Malware Attack/Virus
- Weather (tornado, hurricane, etc.)
Objectives
- Describe how to locate downtime policies, procedures, and forms
- Describe how to perform basic downtime documentation
- Know highlights of the Downtime recovery process
- Know how to access/utilize Downtime MAR and Patient Summary Report
- Outline why Downtime training is important
- Understand what is a Downtime
Fees
					Free
			
Activity Director
		Craig Deatley 
			
			
Organization
		MedStar Washington Hospital Center	
