Od-040406 Serving Patients and Leading Across Generations IEM
Type

Credit
Description
This course offers 1.5 Interprofessional Continuing Education credits for physicians, nurses, and pharmacists/pharmacy technicians. This course includes Implicit Bias content required for DC licensure. To claim the credits, the course must be completed prior to June 29, 2028. Once your evaluation is complete, under Main Menu in SiTEL click on the CloudCME link and click on My CE/ Transcript to find the credits the next business day.
About this Course: This is a previously recorded lecture for MD/PA/Nurses/and Pharmacist. The purpose of the session is to educate MedStar employees on how to care and interact with all generational diversity groups. The goal of the session is to have participants recognize and discuss how understanding generational differences helps to best serve our patients.
show lessObjectives
- Define the five generations in today’s workforce.
- Discuss why generational diversity matters in leadership.
- Discuss why generational understanding helps to best serve patients.
- Recognize characteristics, values, and communication styles of different generations.
- Recognize strategies and action items for proactively navigating generational differences.