Li-040500 Patient Access New Hire Training
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Type
Live
Credit
No
Description
The Patient Access New Hire Training program is designed to equip new team members with the foundational ... show more
Objectives
- Patient Access New Hire Training Class Objectives The Patient Access New Hire Training Class is a foundational program designed to prepare new employees for success in their roles within the healthcare access environment. This training serves as a critical first step in ensuring that new team members are well-equipped to support patients with professionalism, accuracy, and empathy from day one. At the heart of the training is a comprehensive introduction to the core responsibilities of Patient Access. New hires gain a clear understanding of essential functions such as scheduling, registration, insurance verification, and front-line customer service. These tasks are vital to the patient experience and require a strong grasp of both technical processes and interpersonal communication. A key component of the training is system proficiency. Participants are guided through the use of the organization’s electronic systems and tools, learning how to navigate interfaces, input data accurately, and troubles
Fees
Free
Activity Director
Jonathan Lee
Activity Coordinators
Kimmone Harry
Organization
MedStar Union Memorial Hospital