Pr-040847 Introduction to Patient Experience: What is Patient Experience?
Enroll
Type
Presentation

Credit
No
Description
This module explores the meaning and impact of patient experience in healthcare. Through real patient ... show more
This module explores the meaning and impact of patient experience in healthcare. Through real patient stories, interactive exercises, and reflective questions, participants will gain a deeper understanding of how every interaction, whether direct or behind the scenes, shapes a patient’s perception of care. This module encourages healthcare professionals to recognize their role in fostering compassionate, patient-centered experiences. show less
Objectives
- Define patient experience and understand its significance in healthcare, aligning with The Beryl Institute’s definition.
- Recognize how every staff member, regardless of role, contributes to patient experience, shaping perceptions and outcomes.
- Reflect on personal actions and interactions that impact patient care, identifying ways to enhance empathy and support for patients and families.
Fees
Free
Faculty
Katelyn Moser
Organization
MedStar Washington Hospital Center