Li-040966 MFSMC – NICU CNA – Patient Experience & Bedside Shift Report Class
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Type
Live

Credit
No
Description
knowledge and skills needed to give an effective and efficient bedside shift report, and its impact ... show more
This live class provides clinical staff with:
- knowledge about inpatient patient experience best practices, measurement, and impact.
- knowledge and skills needed to give an effective and efficient bedside shift report, and its impact on improved patient care outcomes, quality, safety, communication and the patient experience in the Neonatal Intensive Care Unit.
Objectives
- Define patient experience and recognize how every staff member, regardless of role, contributes to patient experience, shaping perceptions and outcomes.
- Describe bedside shift report using the IAMSAFE format.
- Describe the importance of patient and family engagement in bedside shift report.
- Recognize that bedside shift report increases effective communication and facilitates accurate transfer of information.
Fees
Free
Activity Director
Sara Mcjilton
Activity Coordinators
Alexius Hall
Organization
MedStar Franklin Square Medical Center