This course offers 1.0 Continuing Education credits for nurses. To claim the credits, the ... show more

This course offers 1.0 Continuing Education credits for nurses. To claim the credits, the course must be completed prior to December 31, 2026. Once your evaluation is complete, under Main Menu in SiTEL click on the CloudCME link and click on My CE/ Transcript to find the credits the next business day.

In support of improving patient care, MedStar Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

About this Course: This course focuses on strengthening communication skills required to address performance and behavior concerns. Participants will learn a structured framework for difficult conversations and practice applying strategies that support accountability, clarity, and professionalism.

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