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Welcome to MedStar’s e-learning (MeL) system supported by SiTEL Learning Management System.
This is where you will enroll in and complete your online training courses and live training events.

How do I log in?

Enter your email address and password and click LOGIN. If you have forgotten or misplaced your password, click FORGOT EMAIL OR PASSWORD and follow the instructions.

How do I find or enroll in a course?

  • Review this instructional PDF or VIDEO to learn how to enroll in a course.
  • In the search text box on the top right of this page, enter appropriate keywords and click SEARCH.
  • To narrow your catalog search results, use the filtering options on the results page.
  • The BROWSE CATALOG option above can be used to search ALL or STARTING SOON courses.

How do I create an account?

If you are a new user and would like to create an account, click CREATE A NEW ACCOUNT and follow the instructions.


AHA Cancellation Policy

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Contact the Help Center via Live Chat (Quick Access to Live Help)

Click the Live Chat > Chat with us tab on the left side of the page.

Create a Help Center Support Ticket

Click the Live Chat > Submit a ticket tab on the left side of the page or click HERE.

Contact the Help Center via Telephone

Call us at 1-877-SiTELMS (1-877-748-3567) between 8 AM and 6 PM EST.
Sometimes we receive increased call volume, and the Help Center may not be able to answer in 10 minutes. In these cases, please use the Live Chat option for immediate help.

Select Organization

  • Please select your organization from the drop-down list below.
    If you need further assistance, contact the Help Center at 202-364-8192, within the DC Metro area, or 1-877-SiTELMS (1-877-748-3567), outside of the DC Metro area.