LMS Increased Volume Slows Down The Response Time

7/1 Please for give the slowness of the LMS the past 24 hours. We had increase in the number login attePlease for give the slowness of the LMS the past 24 hours. We had increase in the number login attempts to the LMS which cause the system to slow down. We are continually making adjustment in order to improve the speed and performance of the system. If you do not get in on your first attempt, please wait a few minutes and try again. Again, we apologize for the slow response times. If you have any questions, please contact the MedStar SiTEL Help Desk or contact your Outreach Coordinator.[more...][less...]

AHA Online Content

6/5 The online content will not be accessible from Maintenance Window: Friday, June 6 We will perform oThe online content will not be accessible from Maintenance Window: Friday, June 6 We will perform our regularly scheduled system maintenance tomorrow, June 6, 2014, from 9pm - 5am[more...][less...]

AHA Cancellation Policy

5/5 Cancellation Policy for American Heart Association Programs Any registration may be cancelled pCancellation Policy for American Heart Association Programs Any registration may be cancelled prior to the course date. Below are the refund guidelines: • Cancellations received more than two calendar weeks prior to the course date will receive a full refund or credit at per payment received. • Cancellations received less than two weeks, but prior to the course date, are not refundable, but may be transferred to another course date, you may reschedule only one time. • Failure to cancel prior to the course date will result in forfeiture of the total course SiTEL reserves the right to cancel any course not meeting a minimum 60% enrollment. Should this occur, the decision will be made two calendar weeks prior to the course date and all registrant will be contacted immediately. SiTEL reserves the right to cancel a course due to inclement weather. Should this occur, all attempts to contact participants will be made. In the event of inclement weather please call (202) 695-2720 for course updates. If SiTEL cancels a course for any reason, a full refund or credit as per payment will be issued or the fee may be transferred to a future course date at the registrant's request.[more...][less...]

SiTEL LMS 2.0 Webinar Training Classes

1/24 SiTEL now offer several training webinars for LMS 2.0. You can review the list of classes based on ySiTEL now offer several training webinars for LMS 2.0. You can review the list of classes based on your role in the organization. Please check the LMS catalog using the SEARCH feature to locate the different offerings. Once you have located the correct class, you can enroll into a session. The webinar will cover all new roles (Learner, Faculty, Activity Director, Department Head) in the LMS 2.0 upgrade.[more...][less...]