Od-040808 Telehealth Training for MAC3 Providers

Enroll

Type

On Demand

Credit

Yes

Description

This enduring material provides 0.50 continuing education credits to physicians, physician assistants ... show more

Objectives

  • Demonstrate proficiency in the technical aspects of telehealth platforms by setting up appropriate lighting, audio, and video configurations, as well as troubleshooting basic platform issues to minimize disruptions and ensure smooth telehealth interactions
  • Establish rapport with patients by utilizing best practices in communication, virtual presence, and environmental setup to ensure a professional and empathetic patient experience
  • Identify and implement escalation pathways and safety protocols for handling patient crises or urgent situations during telehealth encounters, ensuring patient safety and adherence to MedStar Health’s guidelines for virtual care

Fees

Free

Activity Director

Lulu Wang

Activity Coordinators

Jonathan Watson
Brooke Redmer
Kaitlin Wargo

Organization

MedStar Medical Group