Od-042346 Home Care: Patient-Centered Care Mentor Training.
Enroll
Type
On Demand
Credit
No
Description
Research shows that incorporating person-centered care (PCC) into care delivery improves the patient ... show more
Research shows that incorporating person-centered care (PCC) into care delivery improves the patient and family experience and supports better outcomes. This training introduces core principles of person-centered care in the home care setting and prepares participants to serve as mentors who promote these practices within their teams. Learners will explore strategies to support meaningful patient engagement, shared decision-making, and compassionate communication while helping foster a culture that prioritizes patient preferences, dignity, and individualized care.
show lessObjectives
- Define the foundational elements of PCC
- Describe the components required for delivering excellent customer service.
- Describe the importance of Patient-Centered Care (PCC) to high quality home health care.
- Identify the attitudes, knowledge, and skill required to develop warm, caring and trusting patient and family relationships.
Tags
Fees
Free
Activity Director
Heather Fitzhugh-Boehm
Activity Coordinators
Carrie Koenig
Organization
MedStar Health Home Care