Od-042346 Home Care: Patient-Centered Care Mentor Training.

Enroll

Type

On Demand

Credit

No

Description

Research shows that incorporating person-centered care (PCC) into care delivery improves the patient ... show more

Objectives

  • Define the foundational elements of PCC
  • Describe the components required for delivering excellent customer service.
  • Describe the importance of Patient-Centered Care (PCC) to high quality home health care.
  • Identify the attitudes, knowledge, and skill required to develop warm, caring and trusting patient and family relationships.

Fees

Free

Activity Director

Heather Fitzhugh-Boehm

Activity Coordinators

Carrie Koenig

Organization

MedStar Health Home Care